10-28-24 

A note from the owner:

Last October my mother moved to New England to be close to family for support with ongoing health issues. Unfortunately when she arrived we found her condition was more advanced than we had thought and in early October after a year filled with amazing challenges and amazing joys, she passed. We were blessed to be able to spend the last year with her.

While I am normally reserved with what I share of my personal life online, many people have been very patient and kind during this challenging period and I feel they deserve an explanation and apology for the delays and inconveniences they may have experienced as a result. I would like to thank all of those people who have shown me patience and grace through a difficult time; the last six months in particular. 

I am glad to be back in the shop and dedicated to moving forward. While we welcome status inquiries of existing orders please understand that given the current state of the shop it may be impossible to give an accurate timeline for return. Please know we will be working overtime to ensure all orders are completed as absolutely soon as possible. I will be posting regular updates to keep everyone updated.

Thank you – Ri Fahnestock – NE reSoul 

The current resoling turnaround time is 10-12 weeks for shoes requiring rand repair and 6-8 weeks for resole only.